In the uncertain times that we are currently living in, we understand that booking your annual ski holiday is a little daunting to say the least. However, everyone needs the magic of a winter holiday to look forward to.
We, of course, understand that we have to look at how we offer our holidays at Chalet Hibou for the coming winter season in the light of Covid-19 worries. We think we have come up with a fair solution so that you can feel confident in booking your next holiday with us, safe in the knowledge that you will not lose out but still look forward, with excitement to what awaits you at Chalet Hibou and in this amazing mountain playground.
The Covid Solution
For holidays booked for the winter season 2020/2021, we are offering a refund of your accommodation costs (in the T & Cs below) if :-
You are unable to travel to the resort (Les Frenes/St. Martin de Belleville) due to Covid-19 travel restrictions; or
The three companies that control the Three Valleys ski domain decide unanimously to close the ski domain due to receiving official instruction from the French Government to do so.
Terms and Conditions of the Covid Solution
The Covid Solution offered if valid for all bookings from December 2020 until the end of April 2021. (All other T & C’s apply)
For bookings for the winter season 2020/2021 where the Foreign and Commonwealth Office (FCO) in the UK or any Government department in the country where you reside decides and instructs that travel to France is not permitted because of the Covid-19 pandemic and/or France refuses entry of non-residents and/or the Three Valleys ski domain is instructed by the French Government to close so that you cannot travel to Chalet Hibou to take up the accommodation you had booked; and your travel insurance will not refund your accommodation charges you paid to us, (minus your non-refundable deposit as per our usual T & C’s).
You should still take out travel insurance with winter sports cover for any unforeseen situations other than Covid-19.